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"The service that we have received from RJ Consultancy has been professional and flexible at all times. The company has always been very accommodating to our schedule and has been available for factory visits in Ireland when necessary. The standard of work that the company has produced has also been excellent."

Billy Dougan
Managing Director,
Gray & Adams (Ireland) Ltd.

Quality Services

ISO 9000 – What could it do for you

Customer satisfaction levels are seen to increase when goals and objectives are taken into account in line with customer needs. A detailed understanding of customer needs can be gained via a sought, receive and analyse process. The organisation spends less time focusing on individual goals of departments and more time working together to meet customer needs.

All of this leads to financial rewards, your reward for your hard work and investment in the Quality Management System.

Companies worldwide registered to ISO 9000 list the following benefits:
  • Improved consistency of service and product performance
  • Higher customer satisfaction levels
  • Improved customer perception
  • Improved productivity and efficiency
  • Cost reductions
  • Improved communications, morale and job satisfaction
  • Competitive advantage and increased marketing and sales
  • Greater opportunities
Contact us for more information

ISO Quality Certification chart

ISO 9000 Quality Certification Stages flowchart.
(Click image to zoom & see details)

Federation of Small BusinessesEast Midlands Textiles AssociationInstitution of Occupational Safety and HealthThe International Institute of Risk and Safety Management Chartered Institute of Quality AssuranceDerbyshire Chamber of CommerceNottinghamshire Chamber of Commerce
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